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  • Customers like
    • Food 9
    • Crappy 4
    • Staff 4
  • Customers don't like
    • Customer service 11
    • Food provided 6
    • Bad management 5

My wife and I stood at the counter for exactly 8 minutes while one of the cooks called repeatedly for a cashier by the name of Alex. On the third call, Alex came to the counter and said "sorry, was in the back making Nacho's" (or something similar). Now, if this was not bad enough, the very minute he was done taking our order he disappeared to the back again while another couple walked in. The... Read more

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I just bought 1 taco salad, and 1 chicken taco salad. I asked for extra beef and chicken and the cashier said that it was extra charge and I said ok. It took over 20 minutes to get my carry out order, and I even asked the manager if there was salsa in the carrier and she said yes. When I got home there was no extra meat and no salsa, this is the third time that I have had a problem with this... Read more

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Smithville, TN - I order the same item every time I go to a Taco Bell. When I drove through this Taco Bell, I was given an abbreviated version of what I normally buy. I turned around and went back because it was essentially empty. The items they had put on were sparse, to say the least. When I walked in and told the lady at the counter, she noted that the two main ingredients WERE left off -... Read more

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3 times through the drive thru and another problem with our order. Missing items, wrong items, and soda water. I call, speak with a manager, and get asked to drive back to correct their mistakes during high traffic time. I don't think so. If they had to drive to the customer to fix their mistake, I don't think they would be making so many mistakes, and acting like it's okay to just return to the... Read more

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Went to taco bell today been going there for 20 years well today was the last.the food sucked and service.the employees had to go buy taco shells from a grocery store.come on its at lunch time and you got to wait for someone to get back from a grocery store to make tacos please then on top of that the food sucked never again they lost about 8 loyal customers .broad street sumter sc Add comment

My fiancee and I hadn't eaten at a Taco Bell for quite some time. But, we were at Home Depot, in the same shopping center, near Sunshine & Lead Hill, in Roseville, CA, and were hungry. Once upon a time, my fiancee had loved the [chili & cheese burrito]; but, it's been discontinued. So, I suggested that we search, online, for a "secret menu" item that might be similar. An online site suggested... Read more

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Overall, the food is generally good. However on multiple occasions, i have an allergy to avocado and when i ask for no guacamole, it ends up in my food anyway. Stores need to be more diligent about the items customers do not want on their food. If i didnt check every time i ate, i would have had serious problems multiple times. Add comment

Food is not made with care very sloppy and not cared for seems like Add comment

Menu board is so small can't read it need bigger menu boards inside n out Add comment

Visited a taco bell on hwy 64 arlington tn. Music was ridiculously loud and more appropriate for a night club. Service was terrible. Manager was on her personal phone while customers stood in line. No consideration for speedy or timely attention to customers. Very sad store...wont be going back to that one. Add comment

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