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3.8

I pull up to the order sign, no immediate response. I wait for about 7 minutes up there (I was in no hurry and a good mood).

before pulling up to the window, and the only reason I did that was cause a truck pulled up behind me. It was clear the truck was in a hurry. I arrive at the window, nobodys visable; I honk. Somebody comes to the window and explains their headsets are not connecting.

So I order at the window. at this point like 16-17 minutes have passed. I get my card and drink back. 5 minutes later I see them start making my food.

roughly another 5 minutes I see it on the counter, at this point the truck behind me is honking to leave. after another 30-60 seconds, I gun it out of the drivethrough, pull into the parking lot. and walk inside. (I was feeling bad for the guy behind me).

I walk inside, take one look at the guy behind the counter, he goes pale and grabs my food of the counter saying "we were just adding extra sauce packets for you".

I walk out of there with my food, having spent about 27 minutes getting food. no discount, no bonus, no benefits.

Reason of review: Poor customer service.

Taco Bell Pros: Food.

Taco Bell Cons: Service.

Location: 10832 S Crossroads Dr, Parker, CO 80134, USA

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