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Back in mid-July I ordered Nachos & Cheese at one of the Taco Bell locations in Jacksonville, NC. Once I got home, I started eating the nachos and cheese and immediately was disgusted with how they tasted.

I got my husband to try them and he pointed out that it tasted like cleaning solution which I agreed, it had burned my throat when I tasted them. I threw them out and wrote a complaint to Taco Bell in which the "Customer Experience Specialist" offered me a card for 2 free items and that they would send it in the mail.

It is now September and I have not received anything from Taco Bell nor gotten a response from my emails. I advise anyone who may experience this problem to not settle with a measly giftcard, take action since they don't.

Reason of review: Bad quality.

Taco Bell Cons: Customer service, Chemical taste, No action, Customer experience specialist, Lies.

Location: Jacksonville, North Carolina

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I would not have been satisfied with a gift card. Someone should have offered your money back.

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