I waited over 15 minutes in the drive thru last night in Madison heights va. I had ordered & sat at the speaker over 15 minutes & no cars moved.
I got out of line & went inside. They was not even busy. I complained & she said they had ran out of tortillas & was waiting for another store to being them. That's not reason to hold a drive thru up.
They had several people leave bc they took so long.
Then I got my food & it was thrown together falling out of the wrappers. I was very dissatisfied with taco Bell & never once did they apologize or try to make it up.
Product or Service Mentioned: Taco Bell Drive-through.
Reason of review: Order processing issue.