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Summary of Taco Bell Customer Service Calls

2971 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
02:18 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Taco Bell to Ask about:

Staff:

  • “Worst service of my life....will never return and I worked at taco bell so I know”
  • “Very bad service”
  • “Extremely awful service”

Employment:

  • “Commend a great job...well done”
  • “Job”
  • “Long wait time in drive thru and rude employers”

Product/ Service quality:

  • “System suppoort”
  • “Bad food , poor service”
  • “Terrible food quality/ customer serviceAiken SC”

Payments and Charges:

  • “Dissapointing dine in visit,overcharged,filthy lobby”
  • “Coupon”
  • “Union mo. Taco Bell will not honor your coupons in app.”

Shipping and Delivery:

  • “I got wrong order and rudness, I could dye by eating rice and the manager didn’t care .”
  • “Mad customer wrong order phone not working at location”
  • “Wrong order, rude manager”

Refund:

  • “Messed up my order want a refund”
  • “Refund on card not given”
  • “Was refused a refund and was talked down upon for the form of currency I used to pay for my meal”

Cards:

  • “Stolen debit card”
  • “My debit card was returned broke & the chip missing”
  • “Drive thru cashier tried to keep my debit card”

Website/ Application:

  • “I have a question about the online application”
  • “Application update”
  • “Web site”

Return/ Replace:

  • “Return”
  • “Tax return”

Other:

  • “Ran out of food employee said only have drinks”
  • “Long wait time”
  • “Unacceptable situation”

About Taco Bell

Top 5 Taco Bell Products

Taco, Burrito, Commercial, Nachos, Quesadilla

Top 5 Likes about Taco Bell

Food, Courteous representative, Staff, Leaving, Crappy

Top 5 Dislikes about Taco Bell

Horrible customer service, Bad management, Way the i was treated, Service, Poor service

Top 5 Related Companies

Yum, Pizza Hut

Summary

Taco Bell is a chain of fast food restaurants. The company was founded in 1946 by Glenn Bell. Originally, the specialties of Taco Bell were hot dogs and hamburgers. Later on the Mexican chili dogs with taco sauce and shakes were added to the menu. At the present time, the company serves food items that are loosely based on traditional Tex-Mex cuisine. The company is headquartered in Irvine, California. Taco Bell has a number of locations all over the United States. In contrast with the past, Taco Bell is considered to be one of the fastest growing companies in the industry.

Taco Bell reviews and complaints

Taco Bell is ranked 44 out of 417 in Fast Food category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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Taco Bell Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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