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Taco Bell on River ave in Holland, MI gave me two cheesy gordita crunches which had flatbread that was practically dough, it tasted like it had not even touched the grill. Took them inside and the cook said with an attitude, 'they're supposed to be doughy!!' I said "no, they're supposed to be soft, not uncooked!" Totally gross that they sent out their food undercooked, and unprofessional attitude from the cook- if you make a mistake just apologize, dont get an attitude!

I'm including a photo of one of the pasty white cheesy gordita crunches.

You can even see where there is still flour on the dough. I know people make mistakes but when you get an attitude about it, that's when you get angry customers!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Taco Bell Cons: Rude employee.

Location: Holland, Michigan

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Did you talk to a manager about the whole issue?

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