I stopped by the Drive Thru at 2016 50th Street Tampa, Florida at 5:00 PM and placed an order for Chicken soft Taco and a Beefy Fritos Burrito. When the order was received at the Drive thru, I parked to enjoy my late lunch.
When I took a piece of the chicken soft taco, I noted while eating a small piece of unidentified substance. I swallowed the small substance however, when I took another piece another piece was noted this time is was much bigger. I took It out of my mouth and noted it was a plastic substance. I went inside store and the Assistant Manager acknowledged that it was a piece of lettuce bag wrap from the kitchen.
She asked if could remake the taco. At that time I was pretty appalled to think that the other substance swallowed was part of the substance identified by the assistant manager.
I requested for my money back, and left the store. I currently have an upset stomach and I am very disappointed how the management took ownership of the situation.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Taco Bell and uploaded picture s. The most disappointing about taco bell burrito from Taco Bell was lack of ownership by all to the fault Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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