I stopped by the Drive Thru at 2016 50th Street Tampa, Florida at 5:00 PM and placed an order for Chicken soft Taco and a Beefy Fritos Burrito.When the order was received at the Drive thru, I parked to enjoy my late lunch.
When I took a piece of the chicken soft taco, I noted while eating a small piece of unidentified substance. I swallowed the small substance however, when I took another piece another piece was noted this time is was much bigger. I took It out of my mouth and noted it was a plastic substance. I went inside store and the Assistant Manager acknowledged that it was a piece of lettuce bag wrap from the kitchen.
She asked if could remake the taco. At that time I was pretty appalled to think that the other substance swallowed was part of the substance identified by the assistant manager.
I requested for my money back, and left the store.I currently have an upset stomach and I am very disappointed how the management took ownership of the situation.
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- Lack of ownership by all to the fault
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Product or service
- Taco Bell Chicken Soft Taco
- Review category
- Fast Food
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