At about 8:53pm on September 15,2018 I went thru the drive thru at location # 019978. I ordered a few things and a Carmel Apple freeze.
Upon receiving the freeze I notice something in the cup but I thought maybe it’s just ice. I dropped my niece off after a few drinks of my freeze she took it with her she then sent me pictures of the huge plastic bag in my freeze that I thought was ice. When I went back the next day the manager on site seemed like he thought I was making this *** up and just trying to pull one over on you and told me all he could do was make my drink again I don’t want another plastic filled drink I’m good he didn’t seem to care that I had a huge bag in my drink and I’m half tempted to get an attorney because I drank out of that cup and my two year old did as well. I was very nice and he was very rude and uncaring..
he never removed the plastic from the cup to look at it I had to for him and he still continued to tell me that he couldn’t explain what it was.
He then thru it Away good thing I have pictures. Taco Bell grants pass oregon
Product or Service Mentioned: Taco Bell Caramel Apple Freeze Drink.
Reason of review: Damaged or defective.