Most helpful review
I've pretty much have had great experiences at any Taco Bell. No problems with food or service really. What I do have a problem with is your new Taco Bell commercial even mentioning the word ILLUMINATI ,,,,,you just lost a customer!! I will pass the word along to my...
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54 comments
#1902926

THERE AINT NOTHING BETTER THAN TO EAT OUT A DELICIOUS TACO FOR A MIDNIGHT SNACK.

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ID
#1160058 Review #1160058 is a subjective opinion of poster.
Product
Taco Bell Commercial
Reason of review
Bad quality
New Reviewer
Original review updated by user Jul 06, 2022
I came to Taco Bell on 28 east AM which is usually open around that time and they usually close late. As I turned into the parking lot I saw several employees sitting in the lobby. I pulled up to the speaker and said hello several times and no one answered me I sat...
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ID
#3735634 Review #3735634 is a subjective opinion of poster.
Location
Pineville, Louisiana
Pros
  • I like the food
Cons
  • Very poor communication snobby and rude
  • Empty tacos
  • Packaging and ignorance of my desired order
Preferred solution
Let the company propose a solution
New Reviewer

Management sucks. In turn so will the up and coming

Taco Bell - Management sucks. In turn so will the up and coming
Update by user Jul 05, 2022

She took my meal and did not replace it. She is not fit to manage.

I believe she had forgotten that customers are always right. And she needs to be stepped down

Original review posted by user Jul 05, 2022
My wife did a drive thru order and never received the sauces that she requested. After bringing the meal home and discovering that it was missing. I decided to go back and replace the meal and get sauces. The manager and I got into an argument after she said no to the replacement of the order. I than requested to replace it or deal with the consequences. It is not my fault that her staff cant do their jobs. So management took my meal and left with no food replacement or refund

User's recommendation: I guess we have to do their jobs and double check them.

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ID
#3731939 Review #3731939 is a subjective opinion of poster.
Location
Midland, Texas
Product
Taco Bell Taco
Loss
$27
Preferred solution
Free meals for life or own this taco bell

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

App stole my $4.70 balance

the app stole $4.70 from me , i did an order when i had a $10 gift card on the app . i bought the craven box $5.30 it said $4.70 remains then next day it try to get food and the balance was gone WTF and that was 6 days ago Order # 991477 if taco bell wants to check it out . I have no idea why it says zero balance on my gift card
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ID
#3731097 Review #3731097 is a subjective opinion of poster.
Location
West Allis, Wisconsin
Loss
$5
Preferred solution
Full refund

App is horrid

I made a mobile order on app and it sent my order to wrong store(even tho I was siting in parking lot of correct store) because of this not only was my order late I got double charged and there's no where on app to fix or a number to call and restraint workers are ignorant to app!

User's recommendation: Fix app and give me my money I was double charged back.

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ID
#3729322 Review #3729322 is a subjective opinion of poster.
Location
Orlando, Florida

Very dissatisfied regular customer

Not getting my food the way I ordered it. The quesadilla's were missing the extra sauce and cheese I ordered. And some the popcorn chicken was inedible

User's recommendation: Check your food before leaving the window.

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ID
#3728974 Review #3728974 is a subjective opinion of poster.
Location
Middletown, Connecticut
New Reviewer

Ridiculous portion control

Vienna, VA location. Ordered four soft taco supremes, my usual order. Tacos contained a pitiful amount of meat in a shell that was nearly empty. It was laughable. It was like eating a tortilla with a little lettuce. What is going on, Taco Bell?

User's recommendation: avoid bad locations.

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ID
#3726972 Review #3726972 is a subjective opinion of poster.
Location
Providence, Virginia
Loss
$11
Preferred solution
Full refund
New Reviewer

Taco bell close, but online order went through.

This is not the first time This is happened with this Taco Bell location in Pooler Georgia on highway 80. This is the second time that I have placed an online order I arrived to pick up the order and the stores closed or there's no one here whoever owns this franchise needs to be fired. Now I have to deal with getting a refund.

User's recommendation: Don't order anything online for this location.

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ID
#3726297 Review #3726297 is a subjective opinion of poster.
Cons
  • Online orders should not happen
Loss
$12
Preferred solution
Full refund
New Reviewer

Refund issue!

Taco Bell - Refund issue!
I ordered taco bell online through the website when I went to pick it up they didnt have my order they passed it out to another customer and told me they wouldnt be able to remake it or issue me a refund.
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ID
#3726274 Review #3726274 is a subjective opinion of poster.
Location
Syracuse, New York

Bad use of the app

Never received my meal and it was paid for. Ordered through the app and Watertown, CT store was unexpectedly shut down by 1pm.
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ID
#3726062 Review #3726062 is a subjective opinion of poster.
Location
Boston, Massachusetts
Taco Bell on Lasalle in South Bend, Indiana. I had ordered a crave box, number 5 and a number 2, I waited for like 10-15 minutes, after the employee handed me my food in a box, they had told everything was in there. Once, I got home my #2 chalupa wasnt in there, I rode...
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ID
#3724968 Review #3724968 is a subjective opinion of poster.
Location
South Bend, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

New restraunt format has major issues

Need menus back up. You have several diminished bathroom capacity with new lay out instead of full male and female bathrooms. Getting a physical receipt is very difficult yet still required to presented by law if asked for. Who ever presented these changes should have been fired on the spot for lack of intelligence and thinking this out

User's recommendation: Find a new place.

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ID
#3723844 Review #3723844 is a subjective opinion of poster.
Location
Olathe, Kansas
Pros
  • Old tacbell
Cons
  • Reformat is all about money and ignores customer needs
Loss
$10
Preferred solution
Think changes through before doing them
New Reviewer

Food was as bad as the customer service!

Food was messed up 3 times and still didnt get it right. The chalupas were hard as a rock and they wouldnt remake! The soft tacos were so soggy they were discusting! The customer service was absolutely terrible!

User's recommendation: Don’t go there!

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ID
#3723727 Review #3723727 is a subjective opinion of poster.
Location
Omaha, Nebraska
Cons
  • Everything with our visit
Loss
$35
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service and food

Taco Bell - Poor customer service and food
The food was mediocre and hardly had any meat. We ordered breakfast before 11am, but it was cancelled. Customer service did not approve order even after it was confirmed before 11am. They didnt even have iced coffee which is so important since all the other drinks have high fructose and I am pregnant.

User's recommendation: Do not eat here.

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ID
#3722727 Review #3722727 is a subjective opinion of poster.
Location
Jacksonville, Florida
Cons
  • Always out of baja blast or freeze machine broke
Loss
$37
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Needing g a refund for Mexican pizzas (3) that our location could not provide off mobile app order. No one answered will be calling again on Tuesday

User's recommendation: Don't order.

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ID
#3720919 Review #3720919 is a subjective opinion of poster.
Location
Ontario, Oregon
Pros
  • Used to be good
Cons
  • Always out
Loss
$15
Preferred solution
Let the company propose a solution

About my job

.I need to know if I got the job and I need a number to call for a hiring manager, so they can tell me
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ID
#3719651 Review #3719651 is a subjective opinion of poster.
Location
Buffalo, New York

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