Taco Bell Reviews

Show reviews that mention
order food service manager customer store drive drive thru taco customer service
Filter review
Most helpful review
I've pretty much have had great experiences at any Taco Bell. No problems with food or service really. What I do have a problem with is your new Taco Bell commercial even mentioning the word ILLUMINATI ,,,,,you just lost a customer!! I will pass the word along to my...
View full review
View full review
53 comments
#1902926

THERE AINT NOTHING BETTER THAN TO EAT OUT A DELICIOUS TACO FOR A MIDNIGHT SNACK.

View more comments
ID
#1160058 Review #1160058 is a subjective opinion of poster.
Product
Taco Bell Commercial
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I ordered our dinner on the app yesterday 6.23.21 (Dan Haber). 3 chlupas, 1 cheesy gordita crunch, 3 hard tacos, chips and queso, fiesta potatoes. When we started eating, the 3 chalupas the shells ALL STALE, and the chips tasted as if they had dish washing fluid on...
View full review
View full review
ID
#2632901 Review #2632901 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$25
Preferred solution
Full refund
New Reviewer

App sent online order to different store, and charged my credit card

Taco Bell app located store I was at, I placed my order and it charged my card, then sent my order to a store that was many states away from my local store. my local store would not honor my purchase, and suggested I dispute the charge with my cc company. then charged me again, but triple the price for the same items I was ordering online...

User's recommendation: Do not use Taco Bell App till they correct its issues...

View full review
ID
#2631207 Review #2631207 is a subjective opinion of poster.
Location
East Huntingdon, Pennsylvania
Loss
$6
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Waited 35mins in the drive thru. We asked for a $5 box and were told It's only for online order, so I asked for the same contents of the box I was told I could not order them. I let that go. I didn't understand what the "Naked" in Naked chalupa meant, so I carefully...
View full review
View full review
ID
#2629182 Review #2629182 is a subjective opinion of poster.
Location
South Plainfield, New Jersey
Product
Taco Bell Naked Chicken Chalupa Box Combo Meal
Cons
  • Bad management
Preferred solution
Let the company propose a solution
New Reviewer

Poor quality

no crunch wrap. Cold chalupas. Cold tacos. Cold potatoes. Watery drinks. J asked for fresh food. They assured me me it was fresh. And it was horrible
View full review
ID
#2629054 Review #2629054 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Never gotten my oder

I Oder a 5 dollar boxs build your own online and I went to go pick it up because it told it was ready so I went and they said they didnt reserve a oder from me
View full review
ID
#2628895 Review #2628895 is a subjective opinion of poster.
Location
Garden Grove, California
Loss
$5
Preferred solution
Deliver product or service ordered
They have taken away all the good food choices. Where is our pizza? Our tostados? Our salads? Our chicken and cheese soft taco? This is just to name a few. I used to go to Taco Bell a few times a month. I have only been back twice since they removed all our favorites....
View full review
View full review
ID
#2628382 Review #2628382 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Complaint

The employee was extremely rude and was cursing at me for NO REASON. I ordered through the app, the app told me I could pick up my order inside the restaurant. So thats what I did. When I walked in, a male, came at me and told me the dinning room was closed (which is fine) but yet there two customers sitting in the dinning room. I told him I was just there to pick up my order and he started cursing and yelling at me to come to the drive thru. I would be more than happy to that if I was confronted in a nicer way. I ask him his name and he didnt give it to me because he knew he was wrong.
View full review
ID
#2627726 Review #2627726 is a subjective opinion of poster.
Location
Smyrna, Georgia
Loss
$10
Preferred solution
Full refund

Complaint about my order

I ordered 2 $5.00 boxes. 1 has a chalupa, hard taco and cheesy potatoes. The other had crunch wrap taco and cheesy potatoes. Everything was cold. I asked for fresh items and they assured me it would be. Plus no crunch wrap. I hit 2 chalupas. Instead. Cold soggy potatoes. Doggy chalupas. Soggy tacos meat cold. It was horrible. I understand it was late but customers shouldn't be treated like that. Either you can do it right or not at at all. I worked for taco bell I know The standards. That was gross
View full review
ID
#2626998 Review #2626998 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing items

I wish they would bring back the taco salad and the Mexican pizza. I don't really eat at taco bell anymore because my 2 favorite things are gone

User's recommendation: Go some where else.

View full review
ID
#2623149 Review #2623149 is a subjective opinion of poster.
Location
Huntington, West Virginia
Preferred solution
Bring back the taco salad and the Mexican pixza
New Reviewer

Overcharged

I pay for something I didn't getThis doesn't make any sense please let me go through so I can talk to somebody and fix my

User's recommendation: NHow would you like it if you paid for something that you didn't get.

View full review
1 comment
#2025107

? Take your food back with your receipt.

ID
#2619664 Review #2619664 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Loss
$5
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible Management

As a customer, I simply asked for the employee to wash his hands before he got a pair of gloves to make my order. He turns around to me and says I don't have to make your order. He then turns to the cashier that took my and told her he was management, and she should've told the other person. The second employee washed his hands, put on gloves and fixed my order. Desmond worked in Little Rock. As I waited on my food, his attitude got worse, twisted his hair. Totally unprofessional and should be fired.

User's recommendation: Always go inside to see your food is prepared properly.

View full review
1 comment
#2025279

You are a nasty person for wanting someone fired.

ID
#2617431 Review #2617431 is a subjective opinion of poster.
Location
North Little Rock, Arkansas
Product
Taco Bell Taco
Pros
  • Dislike the service
  • There reasonable
Cons
  • Rude employs
Preferred solution
Apology

Incorrect order

Received chicken in my cheese quesadilla. I am a vegetarian and when trying to contact the location there was no answer
View full review
ID
#2616954 Review #2616954 is a subjective opinion of poster.
Location
Canoga Park, California

SEEMS LIKE NOTHING BEING DONE ABOT YOUR EMPLOYEES STILL BEING RULED THE MEN AND WHEN YOU ORDER THEY DONT EVEN PUT EVERYTHING ON YOUR ORDER CHEESE POTATOES NO SOUR CREAM ON THEM MANGO DRINK WATERED DOW

WENT TO TACO BELL ON WEST 10 TH STREET ME LIKE I WAS NOTHING 6/6/21 FOOD WAS SO HARD COVER IT UP WITH CHEESE AND SOUR CREAM WHEN CALLED TO TELL THE MANGER ABOUT SOME YOUNG MAN GOT ON THE PHONE TALK TO ME LIKE I'M NOTHING
View full review
ID
#2608297 Review #2608297 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$10
Preferred solution
Full refund

Rude employee.

Two times recently we went through the drive through in Wake Village, TX. The same person took or order. She did not have a clear speaking voice and was rude when we could not understand her. The next time through, we had a question about the $5 meal. She was short with us. You could tell asking a question irritated her. We will just go to a different business when we want a meal late at night for now.
View full review
1 comment
#2023200

Well when you could not understand her you were probably rude.

ID
#2606259 Review #2606259 is a subjective opinion of poster.
Location
Dallas, Texas

Cinnamon twists

Ive ordered cinnamon twists many times. They were always consistent in taste. Yummy! I think they have changed the recipe.... not as sweet. Now they are spicy and taste awful. I ordered a second time thinking whatever spice was on there was just an accident.... NOPE
View full review
ID
#2606125 Review #2606125 is a subjective opinion of poster.
Location
Greece, New York

Brands Related to Taco Bell

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article