Taco Bell - Say no to a customer!?
I placed order in the drive through, within this order, there were supposed to be two of a certain item.one item was missing based on what I verbally requested (item not entered).
when cashier Jordan read back items when handing bags to me, that is when I noticed she said one was in the bag and not two. I said, "oh, I ordered two of these" and her response in a very unprofessional and rude tone was ,"no. You didnt". That's when I nearly lost it, because I did.
Whether or not I was mistaken and thought I did or not, I didn't care if she had to ring it up again or not, but directly refuting what a customer brings up and saying they were flat out wrong is so *** infuriating.What ever happened to "Believe, Listen, Apologize, Solve, and Thank"?
Review about: Chalupa.
I didn't like: Horrible customer service, Rude employee, Unprofessional.
Review #645035 is a subjective opinion of a user.