I recently visited a Taco Bell in Florence, Ky. I asked for a cheesy double decker taco that is being advertised in my area (at least).
After explaining what I want to 3 different people I asked for a refund. While the manager was giving me my refund she tells me the item does not exist. I explain I have seen it on commercials and they have it at other locations. She shakes her head while trying to figure out how to do a refund.
I not so politely mentioned she should stop shaking her head and she proceeds to tell me she has been with Taco Bell for 19 years and she should know. I explain to her that this would be relevant if the item wasn't only 19 days old and that other stores have this.
She tells me they are the only store in the nation that has it then. I couldn't help but to mimick her and just shake my head right out the door.
Review about: Taco Bell Manager.