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2 comments

Placed order for Beef Gordita meal deal . So after making payment.

The cashier threw my bag of food in my hand and gave me a hand full of sauces very rudely. Upon inspecting I observed a taco I didn't want & the Gordita I order was not properly wrapped and it was thrown together. I came inside and simply wanted the refund. manager stated no refunds and she will make my food.

cooks were laughing out loud and customer service was horrible. What reputable company allow cashiers to be disrespectful to paying customers.

Food was horrible and no refund. Never eat here again.

Product or Service Mentioned: Taco Bell Gordita Supreme Deal.

Reason of review: Poor customer service.

Monetary Loss: $373.

Preferred solution: Full refund.

I didn't like: How i was treated by, Value had degraded at every location i have visted, Staff was disrespectful and laughing, Food was thrown together, Poor customer service.

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Anonymous
#1477026

You get what you pay for. Sounds like you were lucky every time but now.

Anonymous
#1433701

Decent customer service has become a thing of the past.

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